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Online screen sharing service2/10/2023 ![]() ![]() ![]() If the Skype for Business Online servers can't connect to the Office Online server, they won't send a connection URL to Lync 2013.Ĭheck the Office 365 Service Health Dashboard for outages. Typically, this is a problem with the Skype for Business Online service. If this keeps happening, you might want to contact your support team" error message. We're having difficulties connecting to the service. When you try to share a PowerPoint presentation through Lync 2013, you receive the "Sorry, but Presentation Template. See "Network troubleshooting" in the "Solution" section. This might be caused by Domain Name System (DNS) resolution or firewall restrictions. ![]() Skype for Business Online sends a valid connection URL, but Lync 2013 can't connect. Lync 2013 can't contact the Office Online PowerPoint server. When you try to share a PowerPoint presentation through Lync 2013, you receive the "Some sharing features are unavailable due to server connectivity issues" error message. ![]() When you try to share a PowerPoint presentation from Lync 2010 or Lync 2013 in Skype for Business Online (formerly Lync Online), you experience one of the following symptoms: Symptom ![]()
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